Industry experts have speculated that to save money, buyers may choose to buy homes without using an agent at all. Instead, they may use online real estate platforms, such as Zillow or Redfin, to find properties and then negotiate directly with the seller’s agent.
However, veteran buyer's agents say home buyers can’t afford to forgo an agent. Trying to navigate a competitive market and a complicated buying process leaves buyers vulnerable to missteps, exploitation, and remorse.
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