Adobe Sued By FTC Over Hidden Fees, Cancellation Issues
The Federal Trade Commission (FTC) is taking action against Photoshop parent Adobe (ADBE) and two of its executives for allegedly hiding early termination fees and making it difficult for consumers to cancel their subscriptions.
Adobe pushed customers to subscribe to "annual paid monthly" plans without properly disclosing that they would be required to pay an early termination fee – which is 50% of the remaining monthly payments – if they cancel in their first year, the FTC said in its complaint.